Managing the pandemic requires providing accurate, up-to-date information that can be communicated in real time. And the ability to ask questions in multiple languages through a live chat to an evolving knowledge base is an even stronger response.
AdmitHub is providing a free web chatbot to universities to help them answer student questions in real time, that can do all the above and more. This free tool allows universities to:
Reduce FAQ overload by having an AI-powered bot instantly answer common questions
Update information once in a single place, as we know it changes daily,
Use pre-built campaigns with information from the CDC, WHO and more
Access to existing scripts that promote health and wellness
Examples of the information it can provide, include:
How to protect yourself
What to do if you think you’re sick
Best practices for self-quarantining and social distancing
Mental health and coping with COVID-19
What is and isn’t true about the coronavirus
What your school is doing to keep everyone safe
You can get more information here.
To access the chatbot, you will need to register with AdmitHub to access, which you can do here.
Istock Photo Credits
Student with Bot: B4LLS
Bot on phone: Charles Taylor