Change is in the air at America’s universities. Everyone is talking about institutional change, about transforming higher education to better meet our missions and serve our students and communities. In order for this transformation to occur, leaders agree, we need effective “change-agents.”
But what is a change-agent anyway?
Put simply, change-agents intentionally try to change the way that others and systems behave in order to achieve particular goals that the change-agents perceive will make the world a better place. Change-agents take a stand on what “good” is and try to make it happen. They make their best effort to solve the problem, take responsibility for their solution, and go to